How do I reserve an apartment?
Please send an inquiry to firstname.lastname@example.org or fill in our reservation inquiry form with your rental request. Be sure to include your check in / out date, number of guests staying and contact information including email and phone number. Our reservation coordinator will get back to you within 24 hours during business hours.
If the suite is available, you can reserve your suite via our on-line booking available here, you (or your guest) may be required to pay a $500 damage deposit to secure your stay. Once we receive your deposit, our reservation coordinator will send you an email with check in instructions.
What does rental rate include?
The rental rate includes high speed wireless internet, cable television, home phone with unlimited local calls, bi-weekly housekeeping, and parking.
Do you have a minimum night stay requirement?
The minimum nights for each suite vary. As a rule of thumb, minimum stay is 30 nights. Some accommodation does have longer minimum stays.
What are your check in/out times?
Our check-in time is between 3-6pm on date of arrival and check-out time is before 10-11am on date of departure. Early and late departures can be arranged based on availability.
Do any of your suites have air conditioning?
Only a select number of our suites have air conditioning. The suites that don’t have AC will all be equipped with fans. 98% of the condos in Vancouver do not have AC because there is really only 2 weeks in Vancouver that air conditioning is required. If AC is important to you, please double check prior to booking to make sure that the suite you booked does have air conditioning.
Is smoking Allowed?
All our suites is strictly non-smoking (including e-cigarettes). Smoking is only allowed in the outdoor areas (some building has smoking banned from suite’s balconies). If any evidence of smoking is detected, we will charge the full amount from your security deposit.
Are pets allowed?
Only well behaved and non-shedding pets are allowed in some of our apartments for an extra charge.